Privacy Policy

Effective Date: July 30, 2025

At Vanguard Dispatch, we respect your privacy and are committed to protecting any personal information you share with us through our website or services. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email, company name, business address.

• Operational Data: Load details, dispatch documents (e.g., BOLs, PODs, rate confirmations).

• Website Usage Data: IP address, browser type, device info, pages visited, and cookies.

2. How We Use Your Information

We use your information to:

• Provide dispatch services and manage load documentation

• Communicate with you regarding loads, billing, or support

• Submit invoices to brokers or factoring companies

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your information. We may share it only with:

• Service Providers: For tech, billing, or support purposes under confidentiality agreements

• Brokers or Factoring Companies: For load processing and payment handling

• Legal Authorities: If required to comply with law or protect our rights

• Business Transfers: In case of a merger, acquisition, or business sale

4. Data Security

We implement reasonable technical and administrative safeguards to protect your data. While no method is 100% secure, we work hard to prevent unauthorized access or misuse.

5. Data Retention

We retain your data as long as necessary to provide services and comply with legal obligations. After that, it's securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access or correct your data

• Request deletion of your personal information

• Withdraw consent for marketing
  To make a request, contact us at the details below.

7. Cookies

Our website may use cookies to analyze traffic and improve user experience. You can disable cookies in your browser settings if you prefer.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Effective Date.”

9. Contact Us

Vanguard Dispatch
Email: vanguarddispatch@gmail.com
Phone: (904) 454-7144